Frequently Asked Questions (FAQ)

 

• What materials are your mobile cases made of?

  • Our cases are made from thermoplastic polyurethane (TPU), a blend of plastic and silicone that offers flexibility, strength, and durability.

• Will the design on my case fade over time?

  • No, we use advanced UV-printing technology, which ensures that the colors remain bright and crisp without fading, even with regular use.

• How should I clean my mobile case?

  • Simply clean your case with a soft, damp cotton or microfiber cloth. Avoid using any chemicals, as they can damage the finish.

• Do your cases offer good protection for my phone?

  • Yes, our TPU cases are designed to be both flexible and strong, providing excellent protection against drops, bumps, and scratches.

• Are your cases compatible with wireless charging?

  • Yes, our TPU cases are thin enough to support wireless charging without needing to remove the case.

• Can I return or exchange my case if I'm not satisfied?

  • We offer a hassle-free return and exchange policy. If you're not satisfied with your purchase, please contact our customer service within 30 days of receiving your order.

• Do you offer custom designs?

  • Yes, we provide an option to create custom designs. You can upload your own images or artwork, and we'll print them using our UV-printing technology.

• How long does it take to process and ship an order?

  • Orders are typically processed within 3-5 business days, and shipping times vary depending on your location. You'll receive a tracking number once your order has been shipped.

• What if I need help with my order?

  • Our customer service team is here to help! You can reach out to us via email or chat for any assistance with your order.

• Do you ship internationally?

  • Yes, we offer international shipping to most countries. Shipping rates and delivery times will be calculated at checkout based on your location.

• Do you offer discounts on bulk orders?

  Yes, we offer special discounts for bulk orders. If you're interested in purchasing a large quantity of mobile cases, please contact our sales team for a customized quote and more details on pricing and delivery options.